to register an account, simply click register in the top right corner of our home page and fill in your details. you can also choose to customise your profile with a photo and nickname, allowing you to personalise your One 10 experience in class and online.
visit our buy credits page and choose from our range of credit offers. for first timer’s we recommend our intro pack which gives you two credits for the price of one and a free credit to bring a friend along. once you’ve got the hang of things, you can choose to either buy credit bundles or make a commitment with one of our 30 day membership deals.
we have three incredible class offerings, paceline, nirvana and threshold and the best instructors london has to offer who are not only instructors, but accomplished athletes. find out more on our class and instructor pages.
For Pacline and Nirvana we use spd cleated shoes on our bikes which we provide on check in, for Threshold you’ll need trainers and your favourite gym kit. pack leggings, or shorts and a tshirt and you’ll have all you need, as we provide towels, Natural Spa Factory shower products, deodorant, hairdryers and straighteners.
arrive early
we recommend you arrive 15 minutes before the start of your class, giving you enough time to check in, get changed, and set up in class safely.
we have keycode lockers in our changing rooms, as well as charging points in our large lockers. just press the clear button, followed by a four digit code and the lock key to lock and open your locker.
if you cancel your booking more than 12 hours before the class starts, we'll return your credit to you in full. if you cancel within 12 hours of the class starting, we'll try our best to give your spot to another athlete, and if they take your place, we'll return your credit - however if we can't fill your place, you'll lose your credit, so try to cancel with as much notice as possible!
our front of house team will remind you on arrival which spot you reserved. once in the studio our team will be on hand to help you set up your bike or treadmill and ensure you’re in position to get the safest and most beneficial workout.
keep hydrated
water can be purchased at our front desk or alteratively you can bring your own bottle and fill it up at one of our water points.
We want to celebrate your progress with you. We reward your efforts with real life prizes for reaching your goals, and in our Nirvana and Paceline classes you’ll receive trophy icons for reaching milestone distances. Got a specific goal in mind? Speak to our team and they’ll offer the best advice on how to reach it.
at the end of the class each instrutor will take you through a comprehensive cool down. this not only prevents riders from inury, but also ensures you don’t feel the ache the next day. we encourage you to stay for this, but if you do have to dash off, we ask you to ensure you stretch as soon as possible after class to avoid injury.
we have everything you need to ensure you leave our studio reaping the benefits of that post work out buzz. our waterfall showers, fluffy towels and Natural Spa Factory products will help you leave the studio feeling prepared for whatever the rest of the day throws at you.
